Microsoft Announces Major Licensing Changes for Microsoft 365 and Teams in EEA and Switzerland

September 5, 2023 Microsoft Partner News

Microsoft has recently announced significant changes to the licensing and availability of Microsoft 365 and Microsoft Teams in the European Economic Area (EEA) and Switzerland. These changes, which will take effect on October 1, 2023, are a response to feedback from the European Commission (EC). Microsoft believes that this new licensing approach will address the EC's feedback effectively while minimizing disruption for customers and partners.

The changes will see the introduction of a new lineup of commercial Microsoft 365 and Office 365 suites in the EEA and Switzerland that do not include Teams. Additionally, a new standalone Teams offering for Enterprise customers will be launched. Existing customers in the EEA and Switzerland who wish to continue using the suites to which they have already subscribed can continue to use, renew, and add seats to their current plans as usual.

The new lineup will introduce new EEA- and Switzerland-specific suites without Teams, which will be named the same as the full suites plus "EEA (no Teams)". A new EEA-specific standalone Teams SKU for Enterprise, named Microsoft Teams EEA, will also be introduced. The sale of net-new subscriptions to all existing Enterprise SKUs with Teams (Office 365 E1/E3/E5 and Microsoft 365 E3/E5) in the EEA and Switzerland will be ended. However, existing SMB and Frontline suites with Teams (Business Basic/Standard/Premium, Microsoft 365 F1, Microsoft 365 F3, and Office 365 F3) will continue to be offered alongside the new versions without Teams.

Microsoft has provided a full breakdown of SKU and price changes for more detailed information. They have also provided an FAQ document and partner guidance deck on the Teams in EU partner website to help partners understand these changes better. A short training video is also available to assist in explaining these changes to EEA and Swiss customers.

Microsoft encourages all partners to familiarize themselves with the full details of these changes. The FAQ document, partner guidance deck, short training video, licensing blog, and the public announcement are all valuable resources for addressing customer queries.

For any questions not addressed in the FAQ or for clarification on pricing, offer availability, and upgrades, migrations, and conversions, Microsoft advises creating a support request in Partner Center.

As a Cloud Solution Provider (CSP) direct bill partner, indirect reseller, or indirect provider, it's crucial to stay updated with these changes to ensure seamless service delivery to your customers. At Qloud Blog, we will continue to keep you informed about these and other important updates from Microsoft.

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