Microsoft Aligns Sales Stages with Customer Engagement Methodology to Enhance Co-sell Workflows

November 10, 2023 Microsoft Partner News

At Qloud Blog, we are committed to keeping you updated with the latest developments in the tech industry. Today, we bring you news from Microsoft, one of the leading tech giants globally. Microsoft has announced that it is aligning sales stages in the co-sell workflows to match the Microsoft Customer Engagement Methodology (MCEM). This announcement was made on November 10, 2023, and it impacts referral admins in the Referrals workspace.

The Microsoft Customer Engagement Methodology (MCEM) is a strategic approach that Microsoft uses to enhance customer engagement. It is a structured methodology that helps to streamline processes, improve customer relationships, and ultimately drive sales. The MCEM stages will now be incorporated into the Partner Center, Microsoft's partner management platform.

This move is aimed at offering clarity and enhancing co-sell workflows. The MCEM stages will be displayed inline, right alongside the legacy sales stages that users are familiar with. This means that users will be able to see both the traditional sales stages and the MCEM stages at a glance, making it easier to understand the sales process and track progress.

This update is a reflection of the alignment strategy that Microsoft introduced at Inspire 2023. The strategy aims to align all aspects of the sales process with the MCEM, ensuring a more streamlined and effective approach to customer engagement and sales.

Microsoft's decision to align the sales stages with the MCEM in the Partner Center is a significant step towards improving the co-sell workflows. It shows Microsoft's commitment to enhancing customer engagement and providing its partners with the tools they need to succeed.

As always, we at Qloud Blog will continue to keep you updated with the latest news and developments from Microsoft and other tech giants. Stay tuned for more updates and insights.

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