Microsoft Announces New Commerce and Migration Details for Cloud Solution Provider US Government Community Cloud Education and Nonprofit Offers

November 16, 2023 Microsoft Partner News

Microsoft has recently announced the launch of new commerce and migration details for Cloud Solution Provider (CSP), US Government Community Cloud (US GCC), education, and nonprofit per-user legacy offers. This significant development is set to take effect from January 1, 2024, and is expected to streamline operations and reduce engineering costs for CSP partners.

Microsoft refers to this group of offers as "public sector" offers. Many CSP partners have been maintaining two different systems to support their legacy and new commerce business. The introduction of education, nonprofit, and US GCC offers in new commerce will enable partners to streamline their operations and reduce their engineering costs.

The transition to the new commerce system will also provide partners with access to new product offers, including AI-enabled offers in the future, and to durable incentive opportunities through the Microsoft Commerce Incentives program (MCI).

Microsoft is encouraging CSP partners with education, nonprofit, and US GCC customers to prioritize migrating their customers from legacy to the new commerce system during the months of January through June 2024, before Microsoft-led migration begins in July.

Microsoft plans to migrate the education, nonprofit, and US GCC offers that remain in the legacy system to new commerce on the offer renewal date. This Microsoft-led migration effort will begin with public sector offers renewing on July 1, 2024, and will continue with all offers renewing throughout calendar years 2024 and 2025.

Microsoft will launch the CSP education, nonprofit, and US GCC offers in four waves. Wave 1 will include the offers with the highest customer volume. The remaining offers will be launched in the subsequent waves.

As a CSP partner, it's important to note that while Microsoft will migrate all offers remaining in the legacy system to new commerce in 2024, the timeline for Microsoft-led migration of commercial offers is different than the timeline for public sector offers.

Microsoft is also making a request to indirect providers. If you're a CSP indirect provider, please spread the word about the details for the launch of public sector per-user offers in new commerce and the Microsoft-led migration timeline with your resellers to ensure they're preparing customers for this change.

There are several important considerations to keep in mind during the transition from legacy to new commerce. These include retiring offers, naming, price, billing, sandbox testing, and legacy incentives.

Microsoft is also offering promotional offers for specific Microsoft 365, Dynamics 365, and Power Platform SKUs for CSP nonprofit customers who meet the Nonprofits Grants & Credits Eligibility requirements and are migrating to new commerce.

To prepare for the CSP public sector per-user offer launch and migration, Microsoft recommends several resources, including Microsoft-led migration, billing differences in the new commerce system, scenarios involving add-ons and base SKUs, and the Partner Incentives Guide.

If you have any questions or need further clarification, you can submit a support ticket via the Partner Center Support page.

In conclusion, this new development from Microsoft is set to bring about significant changes and improvements for CSP partners. It's important to stay informed and prepared for these changes to make the most of the opportunities they present.

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