Microsoft AI Cloud Partner Program New Updates Benefits Packages and Changes in Support Services

March 24, 2024 Microsoft Partner News

At Qloud Blog, we are always excited to share the latest updates from our partners. This month, we are thrilled to bring you the latest news from Microsoft AI Cloud Partner Program. Microsoft has introduced new capabilities, offers, and updates to further enhance the way partners can showcase their deep technical expertise across a range of high-demand scenarios.

Microsoft has released three new benefits packages - Partner Launch Benefits, Partner Success Core Benefits, and Partner Success Expanded Benefits. These packages are designed to meet the diverse needs of our partners at different stages of growth. They are now available for purchase in most major markets and will be released in all other geographies by the end of March 2024. For more details, visit the Grow with Microsoft partner blog.

In another significant update, Microsoft has migrated to a new commerce platform, effective January 22, 2024. This platform will serve as the single, unified billing experience for partners. Any partner program membership purchase will move to the new commerce system. The Global admin will be prompted to create or update their Microsoft billing account and profile in Partner Center before purchasing or renewing any AI Cloud Partner Program offer using a credit card.

Looking ahead, Microsoft is calling for self-nominations for the upcoming Support Services designation public preview. This designation recognizes a partner's breadth and excellence of support capabilities. Partners who earn a Support Services designation will be given access to Microsoft benefits and resources to enhance their support capabilities. This is a fantastic opportunity to gain early access to the Support Services designation, share your feedback, and fast-track your qualification for the program's full availability.

Another important update is the Signature Cloud Support (SCS) benefit provided by the Microsoft AI Cloud Partner Program. This benefit provides unlimited cloud support to eligible partners. However, effective July 1, 2024, the SCS incidents benefit will be limited to 50 incidents per year for partners who have attained a solution area Solutions Partner designation or who purchased the gold or silver legacy benefits package.

As a reminder, if you're renewing an Azure specialization for the second year, an audit will be required for re-enrollment. Similarly, if you're renewing your Modern Work or Security specialization for the second year, customer references will be required for re-enrollment.

To navigate these updates and make the most of the Microsoft AI Cloud Partner Program, visit the AI Cloud Partner Program resources gallery, discover how Solutions Partner designations can help showcase your organization, find information on the requirements for specialization, and review the journey map.

At Qloud Blog, we are committed to keeping you informed about the latest developments in the industry. Stay tuned for more updates and insights.

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